What we are looking for:

• Do you have experience as a Operations Manager or in a similar leadership role?
• Do you have experience in implementing and improving operational processes across an organization?
• Can you successfully streamline a process to improve efficiency or cost-effectiveness?
• Do you stay up-to-date on best practices in operations management?
• Do you have experience in developing strategic and operational objectives for an organization?
• Do you use financial data to inform strategic decision-making and improve profitability?
• Do you have experience with budgeting and forecasting in a previous operations role?
• Can you ensure operational activities comply with relevant laws and regulations?
• Do you collaborate with other departments to ensure a seamless customer experience?
• Do you have experience in coaching and mentoring others in an operational setting?
• Can you effectively communicate complex operational information to various audiences?

Job Summary:

The Operations Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service

Requirements and skills:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

Package –  (Negotiable)